The receptionist Abby was great in answering all my questions. Dr. Hertzel is an excellent dentist. Very impressed with his reassuring use of polite words. For me that made a positive calming difference. 5 stars and beyond!
I had a wonderful experience at NCFD. First, Until I was about 30 I had great teeth and no cavities. But the inevitable happens and I found myself extremely nervous and anxious at the thought of fillings, drilling, and general work on my teeth outside of standard cleanings.
While my front teeth were ok, I ended up with extra health savings money last year and decided to have work done on my front four teeth to even them out, match the coloring of my other teeth and just spruce up my smile overall.
I had the option of going anywhere but Dr Hertzel’s professional and attentive demeanor was positive and reassuring. He spent extra time with me and provided additional measures so I could remain calm during my procedures.
I had four crowns completed on my front four teeth and have to say I am extremely pleased with my results. You can’t even tell they are crowns and match my other teeth perfectly.
Thank you to Dr Hertzel and his amazing staff for such good care and such a beautiful smile.
I would recommend this practice to anyone seeking a strong and positive dental care experience for their family.
Great staff and wonderful service!
I have been a patient of Dr. Hertzel for over ten years. I cannot give enough positive feedback about this office. I, personally, have a lot of anxiety about visiting the dentist, and Dr. Hertzel and his staff create a calming and reassuring atmosphere. Additionally, my kids love going to the dentist because of Dr. Hertzel. This is incredibly important to me as a parent. I would highly recommend this office.
Awesome dentist and staff! Super friendly and professional. I have recommended many friends and family to this practice. Wonderful office.
I was a new patient and needed to be seen for an emergency dental issue and was seen the same day. Staff is friendly and environmental is clean and inviting. very affordable!!!
What a pleasure to have exceptional dental services in our community. They have served our entire family for MANY years. These folks are the best in every way!!
Great family friendly dental office! Such a tremendous asset in small town New Concord!
Abby and Dr Hurtzel are wonderful to work with. Highly recommend their services.
I definitely would recommend New Concord Family dental, the staff is so friendly and professional. Dr. Hertzel is great. He's professional and tells you exactly what he'll be doing. My journey with them this past year has been very good. I'm very satisfied with the services they provide.
Great small town family friendly dental office! If you live in or near New Concord this should be your dental office!
Great Staff and wonderful service. Friendly and professional.
They are very nice and get you in quickly when you need it!
Great family dental practice! Friendly staff and great with children!!
Great care, great staff. Very accommodating. Great with my kids!
Warm and friendly staff! Are you a little nervous about going to the dentist? This staff will help you get the services you need.
I Have been going to them for years and have no complaints! Staff is incredible and the work is amazing! Highly recommend going to them.
We have been patients at New Concord Family Dental for over 10 years, and I would strongly recommend this office, not just for adult dental care, but also for child dentistry as well. Dr. Hertzel and his staff are friendly and they provide a calming office atmosphere. My kids love going to the dentist, which is incredibly reassuring as a parent. I know that we will receive the best care at this office.
I highly recommend New Concord Family Dental. The staff is very friendly and professional. They work together to make you feel relaxed and comfortable. Dr. Hertzel is very thorough and explains the procedures that he is going to perform.
I would recommend New Concord Family Dental because of Dr. Hertzel's almost no pain practice. He is very polite, too! The office staff is always friendly and are willing to help. And they are right beside my office - Homeland Realty, Inc. New Concord!
Our entire family has gone here for our dental needs for years. I would recommend them to anyone looking for a dentist, whether adult or child. The staff is always professional and friendly.
Went to college with the Dentist. My family has had dental work done there for over a decade now. Love the friendly staff and their ability to accommodate an occasional emergency for us. Will be coming here for the foreseeable future.
The staff and Dr. Hertzel take the stress and anxiety out of going to the dentist! You are always met with a smile and and gentle care in the chair! When you are there, you are treated like a friend, not like another patient. Highly recommend New Concord Family Dental
I've never been comfortable at the dentist until I came here. The staff is super friendly and extremely helpful.
I have been going to them since 2012 and still to this day I have no complaints! Great people who does amazing work!
Excellent customer service!
They were so considerate of my sensitivity. Very receptive and patient.
Friendly staff and fast service with little hassle, can’t ask for much more from a dentist!
Staff is very friendly. Called for an emergency appointment and was able to be seen same day. Clean and COVID friendly environment. I would recommend New Concord Family Dental!!
The best dental office! I do not love going to the dentist, but New Concord Family dental is a great place to go. It is the best dental office I have ever been to. The staff is friendly and I am ease in their office. I highly recommend New Concord Family Dental. Five stars!
I am petrified of the dentist. I had been prepped for a crown years ago and during surgery at the hospital the tooth was cracked and cutting my gums. My dentist had retired a good while back. My niece Amanda Basham recommended Family Denistry in New New Concord. I called and had an appointment. I ended up with a cleaning., couple of fillings and a bridge. Everything done local and not sent off to someone else. I felt very comfortable with the Dentist and staff. They are down to earth people. I have since been back for my routine cleaning. I have never had to sit a wait for my appointment. My husband is now also a happy patient. I have recommended my family members to Family Denistry.
Great place!! Super friendly and very accommodating.
Highly recommend Dr. Hertzel and his staff. They make going to the dentist comfortable. Everyone in the office maintains a high level of professionalism with a small-town personal touch!